CDI goes beyond collecting data, focusing on accuracy, governance and real-time access that modern CX depends on.

Getting a handle on your entire, hybrid data landscape starts with a thorough data discovery and dependency mapping process along with an impact analysis. Here’s how to pull it off. Many companies ...

With 2.5 quintillion bytes of data being generated each day, modern SMEs (Small and Medium Enterprises) have access to an unprecedented amount of data. Unfortunately, 60 to 70% of it goes unused in ...