The "normalization of deviance" is a phenomenon where individuals gradually accept substandard practices or "cutting corners" until these behaviors become the adopted norm, often justified by a lack ...

Thomas Schares, MD, MBA, an anesthesiologist with Somnia Anesthesia who serves as chief of anesthesiology for Desert Regional Medical Center in Palm Springs, Calif., discusses the phenomenon known as ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.

Space to play or pause, M to mute, left and right arrows to seek, up and down arrows for volume. 40 years ago, NASA experienced one of its most devastating disasters. The Challenger space shuttle ...